Hire the company that builds in its own shop, puts one project manager on your job from the first sketch to the return freight, and sends its own people to the show floor. Then read the quote line by line. Most bad shows we've seen didn't start with a bad design. They started with a builder who subcontracted the work, a quote that left out shipping or installation, or nobody from the builder's side on the floor when the booth went up. Thirty minutes of the right questions on a first call will tell you more than a portfolio of renderings.
We build exhibits for a living, so take this with that in mind. But these are the questions we'd ask if we were on your side of the table.
Start with who actually builds it
A lot of companies that sell trade show booths don't build them. They design, then hand fabrication, graphics and installation to three different vendors. When a panel shows up cracked or a header is the wrong size, each of those vendors has a good reason it wasn't them, and you're the one standing in an empty 10x20 on opening morning.
So ask, plainly, which parts are done by their own employees: design, fabrication, graphics, project management, installation. Then ask to see the shop. A builder that does the work will be glad to show you. One that says "we work with trusted partners" for every line item is a broker, which isn't wrong, but you should know it before you sign.
Our shop is in La Puente, California. We build in wood, metal, fabric and Octanorm, and the same crews that build the booth go to the show to set it up.
Find out who you'll be calling
You want one name. That person owns the schedule from contract to return freight: design approvals, production, show service orders, the advance warehouse deadline, labor, dismantle. If the answer is "our team will take care of it," keep asking until you get a person.
Ask what the schedule looks like, too, with dates. For a custom booth we work back from move-in about six months. When we built Kingston's exhibit for KBIS 2026 in Orlando, that's how the calendar ran, and we've written up the whole countdown.
And ask who from their company will physically be at installation and dismantle. Phone support from 2,000 miles away doesn't help when the electrician is waiting and the drawings are wrong.
Make sure they've worked your floor
Every venue has its own rules about labor, deadlines, height limits and what the general contractor (usually Freeman or GES) will and won't do. Union jurisdiction in Las Vegas isn't the same as in Orlando. A builder who has done your show before already knows where the dock is and which forms are due when.
We're about four hours from the Las Vegas convention centers, so a lot of our work is CES, SEMA, NAB and the other Vegas shows, and we coordinate with Teamsters and IATSE crews there routinely. Ask any builder which of your shows they've done in the last two years.
Ask what happens to the booth after the show
If you exhibit more than once a year, this matters more than the first build. Where does the exhibit live between shows? Is every crate and component on an inventory, so a missing counter is found in the warehouse and not on the show floor? Who fixes the scuffs and swaps the graphics before the next event? And what does storage cost per month, including the months you aren't exhibiting?
We break the booth down, pack it, bring it back, and store it in La Puente with an inventory for the next show. Whoever you hire, get that process in writing.
Will it hold up?
A booth that looks great on day one and cracks in its second truck ride is the most expensive booth you'll buy. If you're planning to reuse it, ask how many shows the structure is built for, what gets replaced between shows, and how it's crated. A good builder separates the long-life frame from the parts that change, like graphics, counters and screens.
Plan the technology from the start
Touchscreens, video walls, demo stations and lead capture all need power, cable runs, mounting and a plan for when something dies mid-show. When tech gets added late it shows: cables taped to the carpet, a monitor bolted where the drawing had a shelf. It should be in the first concept drawings, not in a change order three weeks before the show.
B2B is its own kind of booth
If you sell to engineers, buyers or distributors, the booth's job is a conversation, a demo and a follow-up, not a photo. That changes the layout: a closed meeting area, room for the product, a place for sales staff to stand that doesn't block the aisle. Ask the builder what their last few B2B clients needed the booth to do and how the floor plan handled it. If the answer is all materials and lighting, they're thinking about the render, not your sales team.
Our industry pages show the shows and booth sizes we've built for in electronics, data centers, medical, manufacturing, energy and defense.
Read the quote line by line
The total on a quote doesn't mean much until you know what's in it. When you compare two builders, put their quotes side by side against this list:
| Item | What to check |
|---|---|
| Design | How many revision rounds, and whether final drawings for show approval are included |
| Fabrication | Materials, and whether you're buying the structure or renting it |
| Graphics | Production and installation, and who checks sizes against the drawings |
| Shipping | Both ways, and whether it's timed for the advance warehouse or direct delivery |
| Installation and dismantle | Who does it, union or not, and who supervises |
| Show services | Electrical, drayage, rigging and internet are ordered from the show and billed by the venue's contractor, not the builder. Budget for them separately |
| Storage | Monthly rate, inventory, and repairs between shows |
| Project management | Included, or billed by the hour |
The quickest question on a first call is simply: what isn't in this number? A builder who answers in writing is one you can work with.
Our rental packages include design, graphics, shipping, installation and dismantle. Show services are never part of an AMG price, and they shouldn't be hidden inside anyone else's either.
Questions we get a lot
How early should I hire a builder?
For a custom booth, four to six months before the show. A rental can be turned around faster.
Rent or buy?
If you exhibit once or twice a year, renting usually comes out ahead. At three or more shows a year at the same size, owning usually wins within a year or two. We wrote up the break-even math.
Do I need a builder near the venue?
Not necessarily, but being close saves freight time and makes last-minute fixes easier. We build in La Puente for shows in Los Angeles, Anaheim, Long Beach, San Diego and Las Vegas, and ship across North America.
What's the difference between a builder and a broker?
A builder designs and fabricates in its own shop. A broker sells the job and subcontracts it. Ask to see the shop and you'll know which one you're talking to.
What does a booth cost?
Rentals at AMG run $10,000 for a 10x10 up to $45,000 for a 20x20 island; custom builds start around $18,000. The cost guide breaks it down by size.
Artsolute Media Group (AMG) has designed and built more than 500 trade show exhibits since 2009. See the work or get a quote.
Calvin Yee
Co-founder, Artsolute Media Group
Author of the AEDM exhibition design method. M.S. Exhibition Design, Cal State Fullerton. Building trade show exhibits since 2009.
